Returns & Exchanges
At Vita, we want your home to be a sanctuary of comfort, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. If your new piece doesn't perfectly fit your space, our streamlined process ensures a stress-free resolution.
Return Process
- 1.Initiate Your Request
Log into your Vita account and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.